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Sarah Williams

Hometown Hero—Sarah Williams

Our teammates really make the difference by giving you that “Welcome Home” feeling every time you visit a Bronco office. In this issue, we’d like to introduce you to Sarah Williams.

Sarah is a Quality Assurance Specialist who has been with Bronco for six years. She does a number of different kinds of audits within the credit union, including random Member Service Representative drawer audits, as well as consumer and real estate loan audits to make sure that everything has been signed and processed correctly.
Read her full interview

Keeping in touch

We love the communities we serve, which is why you’ll frequently find us at various local events. Most recently, we showed our support for law enforcement and community partnerships by participating in Southampton County’s National Night Out on August 1st and we’ll be at the City of Franklin’s National Night Out on October 3rd from 4:00 to 7:00 p.m. We invite you to come out and join us.

Speaking of support, our 26th Annual Golf Tournament, which benefits Children’s Hospital of The King’s Daughters (CHKD), will be held on Monday, October 9th at Cypress Cove Country Club in Franklin. Last year, the event raised more than $25,000. Since 2010, we have been able to donate more than $277,000 to support children’s health. We have full team participation again this year, so we’re looking forward to a great day on the links.

Welcome Home! We look forward to seeing you around town!

Take your checking anywhere

Update your online and mobile banking experiences by including our eAccess Checking convenience. In addition to free Bronco Mobile*, Online24*, Bill Pay* (with at least one bill paid per month) and e-statements*, you’ll enjoy no Bronco fees at thousands of ATMs (in the CULIANCE® Network), a free Visa® Debit Card, Shared Branching, loan discounts (with automatic transfer) and other great perks.
*Carrier data rates may apply.

Ease on down the road

Buying a new or used vehicle shouldn’t be a complicated mess. That’s why we work with local auto dealers so you can apply for a Bronco Auto Loan right at the dealerships. Pick out a vehicle, get the loan process going, and you should be ready to roll within 15 to 30 minutes.

Take your choice from these great dealers:
Interested in getting pre-approved instead?
Come see us before you head out and you’ll not only know exactly what you can afford, you’ll have virtual cash-in-hand power to make your best deal. And, when you use automatic transfer to pay your Bronco vehicle loan directly each month from your Bronco savings or checking account, you’ll save 0.25% APR*. All loans subject to approval.

Need Guaranteed Asset Protection (GAP) insurance or Mechanical Repair Coverage (MRC)? We can help with that, too!
Let’s get rolling
*Annual Percentage Rate

Just give it a tap

Our Visa® Debit Cards now come with tap-to-pay convenience that are fast, secure and touch-free. You can pay for transactions with just a tap of the card at contactless-enabled terminals and each transaction is secured with a unique one-time code to prevent fraud. That’s a great benefit to have on your side when taking care of your holiday shopping, right?

Don’t want to carry cash or your card? You can add your Bronco Visa® Debit Card to your iPhone® with Apple Pay™. Either way you’ll enjoy smooth transactions and great purchasing power when the perfect opportunity presents itself.
Add a tap to your shopping experience

Don’t let storms cloud your judgment

Hurricane Idalia officially kicked off the fall storm season for the Atlantic coast. And while we were lucky enough to only have to deal with some rain and a little wind, many of our friends to the south weren’t as fortunate. To add insult to tragedy, scammers use these situations to their benefit by starting funds to help disaster victims, robbing well-wishing people of their money while providing no benefit to others.

Scammers will make up heartbreaking stories to gain your sympathy, then steal your money and in some cases your personal information. If you wish to help others, be wary of organizations you’re not familiar with and only give to organizations that are well known for providing disaster relief. Avoid crowd funding and social media causes unless you know the fundraiser, and never feel pressured to make a donation. If you have doubts, do some research before donating.
Check here for additional tips

Holiday Closings

Bronco's offices will be closed in observance of the following holidays:
Columbus Day - Monday, October 9, 2023

NOTE: We will NOT be closed on the Friday, November 10 for Observed Veterans Day since Veterans Day (November 11, 2023) falls on a Saturday.

Bronco Locations

Main Office
135 Stewart Drive
Franklin, VA 23851
Lobby Hours: • Monday: 8:00 am to 5:00 pm
• Tuesday: 8:00 am to 5:00 pm
• Wednesday: 9:30 am to 5:00 pm
• Thursday: 8:00 am to 5:00 pm
• Friday: 8:00 am to 5:00 pm
Drive-Thru Hours: • Monday: 8:00 am to 5:00 pm
• Tuesday: 8:00 am to 5:00 pm
• Wednesday: 9:30 am to 5:00 pm
• Thursday: 8:00 am to 5:00 pm
• Friday: 8:00 am to 6:00 pm

Real Estate Services and Drive-Thru
206 E. Second Avenue
Franklin, VA 23851
Office Hours: • Monday: 9:00 am to 5:00 pm
• Tuesday: 9:00 am to 5:00 pm
• Wednesday: 9:30 am to 5:00 pm
• Thursday: 9:00 am to 5:00 pm
• Friday: 9:00 am to 5:00 pm
Drive-Thru Hours: • Monday: Temporarily Closed
• Tuesday: Temporarily Closed
• Wednesday: Temporarily Closed
• Thursday: Temporarily Closed
• Friday: Temporarily Closed

Suffolk Office
3075 Godwin Boulevard
Suffolk, VA 23434
Lobby Hours: • Monday: 9:00 am to 5:00 pm
• Tuesday: 9:00 am to 5:00 pm
• Wednesday: 9:30 am to 5:00 pm
• Thursday: 9:00 am to 5:00 pm
• Friday: 9:00 am to 6:00 pm
Drive-Thru Hours: • Monday: 8:30 am to 5:00 pm
• Tuesday: 8:30 am to 5:00 pm
• Wednesday: 9:30 am to 5:00 pm
• Thursday: 8:30 am to 5:00 pm
• Friday: 8:30 am to 6:00 pm
135 Stewart Drive, Franklin, VA 23851
757-569-6000 |

Equal Housing Lender    |    Federally insured by NCUA