Bronco's Routing #: 251480592
Our VISA® debit card now has a seamless activation process allowing you to activate your card and set your PIN at that time. In addition, if you'd like to change your PIN, you no longer have to come into one of our branches to do this. Simply call 1-800-567-3451, answer a few verification questions, and set a new PIN. Don’t forget that if you have difficulties with a PIN transaction failing, you can also have the merchant process your VISA® debit card as a credit transaction.
We have become aware of some situations where our members have entered their PIN and the transaction was denied. If this happens, please call the 800 number listed above and change your PIN. This change should take place immediately and allow you to use your card. If this process does not work, please call our office during normal business hours at (757) 569-6000 and hit Option 0. Again, when making a purchase from a merchant, you can process your VISA debit card as a credit transaction.