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What's Happening

Bronco News & Promotions

The latest buzz: Offers and opportunities you don’t want to miss!

You already know Bronco offers great advantages to our members. In addition, we periodically have news updates that we feel are important for you to know about and special promotions that we’re running to bring you even more value. You’ll find all of that right here, so be sure to check back often to make sure you stay “in the know!”

Hometown Heroes – West Bryant

Our teammates set us apart, bringing that warm, familiar feeling to life every time you walk through the doors at Bronco. To help you get to know them better, we…

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Digital Banking Getting Started: Video Training

New to our digital banking platform? These short videos walk you through some of the most common tasks members ask about. More topics will be added over time, so check…

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The new Bronco Digital Banking experience is live!

A new online and mobile banking experience is here!

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Open Your Next Account Online Securely, in Just Minutes

Bronco Federal Credit Union now lets you securely open and fund a new account entirely online in just a few minutes.

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Skip-A-Pay Made Easier

Whether you're covering an unexpected expense, navigating a tight month or just need a little extra breathing room, we've got you covered with our new Skip-A-Pay feature.

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Bronco Federal Credit Union Unveils Transformed Godwin Boulevard Branch

Bronco Federal Credit Union marked a milestone for the Suffolk community this week with the grand reopening of its newly renovated Godwin Boulevard branch.

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Bronco Around Town – April 2026

From classroom visits and spring festivals to health fairs and our annual member meeting, Bronco Federal Credit Union had a full and rewarding April.

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A simpler way to do loans

Getting the loan you need shouldn’t feel complicated. And now, it doesn’t have to.

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Hometown Heroes – Ashley Rawlings

Our teammates set us apart, bringing that warm, familiar feeling to life every time you walk through the doors at Bronco. To help you get to know them better, we spotlight…

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Community Shredding

These are some helpful tips on what should be shredded and when.

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2026 Annual Meeting

We held our annual business meeting on April 28th at 5:30pm. Fun door prizes were given out and the highlight of the night was our annual scholarship announcement. We were…

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2026 Notice of Election of Directors

The Nominating Committee has nominated three individuals for election to the Bronco Federal Credit Union Board of Directors.

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Bronco Federal Credit Union Announces the Appointment of Chantal Dalton as Member Business Services Manager

Bronco Federal Credit Union is pleased to announce the appointment of Chantal Dalton as Member Business Services Manager.

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New Vehicle Loan Interest Deduction

Recent federal legislation, commonly referred to as the One Big Beautiful Bill, introduced a new potential tax benefit for members who purchase a new vehicle and finance it with an…

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Hometown Heroes – Bonnie Cantrell

Our teammates set us apart, bringing that warm, familiar feeling to life every time you walk through the doors at Bronco. To help you get to know them better, we spotlight…

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Preparing for Homeownership: What You Can Do Now

Whether you’re hoping to buy your first home next year or simply thinking about it as a future possibility, preparing early can help you feel more confident and less stressed…

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Bronco Federal Credit Union Promotes Kelsey Moore to Chief Lending Officer

Bronco Federal Credit Union is pleased to announce the promotion of Kelsey Moore to Chief Lending Officer (CLO).

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Build Your Savings Playbook

At Bronco Federal Credit Union, we offer a variety of savings tools designed to help you build a strategy that works for your life, your goals, and every stage along…

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A Better Loan Experience Begins Here

Get ready to experience Bronco's brand new lending platform.

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Bronco Around Town – October 2025

With autumn everyone at Bronco keeps busy all over town with holiday preparations, raising money for a good cause, and connecting with our members. Here are October's highlights.

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Hometown Heroes – Trina Johnson

Our teammates set us apart, bringing that warm, familiar feeling to life every time you walk through the doors at Bronco. To help you get to know them better, we spotlight…

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Go Digital: Add Your Bronco Card to Your Mobile Wallet

If you haven’t started using a mobile wallet yet, now’s the perfect time to make the switch.

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A Sweet Summer Thank You to Our Members

Our members are at the heart of everything we do. This month, we took a couple of joyful days to celebrate you.

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Hometown Heroes – Meredith Bailey

Our teammates set us apart, bringing that warm, familiar feeling to life every time you walk through the doors at Bronco. To help you get to know them better, we spotlight…

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Certificate Special

Low effort. High reward. Earn more, worry less. A Certificate lets your savings grow with peace of mind. Bronco is now offering the following special certificates: Certificates pay you a…

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Bronco Around Town – April 2025

This April we were all over town lending a hand, giving back and connecting with our members. Here are the highlights.

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Your Dream Home Is Closer Than You Think: Explore Your Mortgage Options with Bronco Federal Credit Union

Buying a home is a huge milestone, and the right financing can make all the difference.

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Hometown Heroes – Kerry Daughety

Our teammates set us apart, bringing that warm, familiar feeling to life every time you walk through the doors at Bronco. To help you get to know them better, we spotlight…

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New ID Verification for Shared Branching Services

We are introducing a new ID verification measure for members using Shared Branching services out-of-state.

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2025 Annual Meeting

We invite you to join us for our annual business meeting on April 29th.

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Mobile Deposit Made Simple: Do’s & Don’ts for Using the Bronco FCU Mobile App

At Bronco Federal Credit Union, we want to make banking as easy and convenient as possible for our members.

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Smart Ways to Use Your Tax Refund to Boost Your Financial Health

Using your tax refund wisely can help strengthen your financial future.

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Hometown Heroes – Debbie Hypes

Our teammates truly make the difference, creating that “Welcome Home” feeling every time you step into a Bronco office. To help you get to know them better, we spotlight a team…

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Bronco Around Town – December 2024

December was a month full of holiday cheer and giving at Bronco Federal Credit Union!

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Bronco Around Town – November 2024

November was a busy month for Bronco, and we had plenty to celebrate and talk about around Franklin and Southampton. Here are the highlights.

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2024 CHKD Golf Tournament

On Monday, October 14th, we proudly held our 27th Annual Golf Tournament at Cypress Cove Country Club to support Children’s Hospital of The King’s Daughters (CHKD).

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Bronco Around Town – October 2024

October was a busy month for Bronco, and we had plenty to celebrate and talk about as fall kicked into high gear around Franklin and Southampton.

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Hometown Heroes – Darlene D. Johnson

As our Member Solutions Coordinator, Darlene leads the collections department and plays a vital role in supporting Bronco members when “life happens.”

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Introducing our new website

Welcome to the new Bronco website! With a sleek, modern design and intuitive navigation, you’ll be able to find what you need in no time. Whether it’s checking your account…

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Bring Us Along

Whether you have a super busy summer planned or you just want to enjoy the weather as much as possible, Bronco Mobile is available to keep you connected to your Bronco accounts.…

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Introducing our new Fraud Resource Center: Your shield against scams

In today’s digital age, protecting your financial and personal information has never been more crucial. That’s why we’re excited to announce the launch of our brand new Fraud Resource Center–your…

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The next great chapter is just ahead

For graduating high school seniors heading off to college or university in the fall—as well as other higher-learning students who will be returning to campus after the summer—it’s never too…

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Announcing the Appointment of Michael ‘Mike’ Kenzie as Chief Executive Officer

Franklin, VA – June 26, 2024 – Bronco Federal Credit Union is delighted to announce the appointment of Michael ‘Mike’ Kenzie as the new Chief Executive Officer, effective July 22, 2024.…

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Hometown Heroes – Amanda Banks

Amanda currently serves as the Senior Accountant for Bronco, which means she doesn’t always get to interact directly with members.

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2024 Annual Meeting and Report

Tuesday, April 23rd Bronco Federal Credit Union held our Annual Membership Meeting at Camp Workforce Development Center in Franklin. The Annual Membership Meeting is a significant event for our credit…

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Bronco Federal Credit Union Awards $23,000 in Scholarships

Franklin, Virginia, April 23, 2024 – Bronco Federal Credit Union was pleased to award high school seniors who are members with scholarships to help them begin their higher education journey.…

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Hometown Heroes – Shannon Hopko

Shannon is our new Branch Manager at the Godwin office in Suffolk and has been with Bronco since 2000. When did you take over as Branch Manager at the Godwin…

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Mobile App update

The Bronco Federal Credit Union Mobile App was recently updated to include new tools to improve your mobile experience. If you already have the Bronco FCU Mobile App, simply check…

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Hometown Heroes – Becca Lee

Becca is a Member Service Representative 2 and Loan Officer who has been with Bronco for 18 years. What should members know about indirect lending? Indirect Lending is where you…

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Spoofing Scam Safety

To help you stay safe, here's how "spoofing" works, along with valuable tips and red flags to watch out for.

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Fraud Alert

Fraud Alert: Members have reported receiving text and phone calls from scammers acting as Bronco Federal Credit Union employees.

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Hometown Heroes—Sarah Williams

Sarah is a Quality Assurance Specialist who has been with Bronco for six years. Do you enjoy being a Quality Assurance Specialist? I really do. I went to college and…

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New Credit Card Platform Has Launched

Bronco Federal Credit Union has launched a new credit card platform for an improved member experience! The platform is live as of August 21, 2023. There is a single sign-on…

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Temporary Drive-thru Closure

Due to staffing shortages, we have made the difficult decision to temporarily close the drive-thru at 206 E. Second Ave in Downtown Franklin...

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Hometown Heroes—Fran Waller

Celebrating Fran and wishing her a very happy retirement! Fran worked for Bronco for 20 years—most recently as our Real Estate Services Administrator. She has also served as a Home…

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Certificate Special

Time to watch your money grow. With interest rates rising, now is the time to let your money do some work for a change. Bronco now offers the following special…

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Hometown Heroes—Ie’sha Wyche

Ie’sha is a Vault Teller who has been with Bronco for three years. Do you enjoy being a member of the Bronco team? I love it! Bronco is like a…

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2023 Scholarship Winners

Bronco is proud and excited to announce the winners of our 2023 Scholarships. The 2023 scholarship winners have demonstrated excellent community and extracurricular activity involvement as well as strong academics…

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Hometown Heroes—Crystal Blythe

Crystal is a Card Services Specialist who has been with Bronco for 17 years. You work from home. Do you miss the team interaction? I have been working from home…

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Don’t get spoofed this winter!

The holiday season is always a time for increased instances of fraud. One way fraudsters use to fool people is with call spoofing. Call spoofing is when a spam caller…

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Hometown Heroes—Shannon Hopko

Shannon is a Loan Officer in our main Franklin office and has been with Bronco since 2000. How long have you been with Bronco? I’ve been here since August of…

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Hometown Heroes—Monica Clarke

Monica is a Member Service Representative (MSR) in our Suffolk office and has been with Bronco since 2008. Tell us about your business philosophy. Personalized service is really the key.…

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Scams Targeting Older Members

Up to five million older Americans are abused every year, and the annual loss by victims of financial abuse is estimated to be at least $36.5 billion. People over 60…

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2022 Scholarship Winners

Bronco is proud and excited to announce the winners of our 2022 Scholarships. Congratulations to these students and we wish them best of luck as they move into the next…

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Hometown Heroes—Billy Stephenson

Billy is a Member Service Representative (MSR2) and has been a Bronco employee for more than 35 years (36 in August). We invite you to get to know him better…

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Our members “can do”

Bronco’s annual “Together We Can” campaign was both a loan promotion, and more importantly, a fundraiser to collect canned goods and non-perishable food for the Franklin Cooperative Ministries. FCM’s goal…

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Bronco Mobile Updates

Our Bronco Mobile app has been updated to version 21.2. See how this may affect you.

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New Text Alert System for Credit and Debit Cards

In the next couple of days an additional layer of security will be added to our Debit and Credit cards to prevent fraudulent charges.

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Important Notice

Important Notice for iPhone and iPad Bronco Mobile Banking Users

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2021 Scholarship Recipients

We are proud to announce the following recipients of this year’s scholarships. Congratulations to all of you! John Alan Glasgow Scholarship$5,000 – Brendan Old – Nansemond River High School$5,000 –…

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Potential Scam Affecting Bronco Members

We have been made aware of a potential scam that has affected a few of our members.

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2020 Scholarships Awarded

We’ve just awarded $23,000 in scholarships to 10 extremely talented, involved and motivated high school seniors.

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Clean Rivers Month (April 2018)

To do our part during Clean Rivers Month (April), several members of our team got decked out in dayglow colors and collected trash in the area.

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The Equifax Data Breach

Cyber criminals recently hacked into a database used by Equifax, one of the three main credit bureaus. More than 143 million records were compromised.

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Summer Super Jam Picnic (August 2017)

The Franklin Summer Super Jam is a program sponsored by the Franklin Boys & Girls Club of Southeast Virginia and the Franklin Department of Parks & Recreation to provide area…

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Together We Can (July 2017)

Bronco Federal Credit Union understands that hunger knows no season. Brian Hedgepeth, CEO said “we have been told countless times that food banks are remembered during the holidays for donations…

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Keeping Cool (July 2017)

There are a lot of definitions for the word “cool,” and our Helping Hands team has every one of them covered. With the recent hot weather resulting in heat advisories,…

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Flag Day Fun (June 2017)

U.S. Flag Day is an event celebrated on June 14 to commemorate the adoption of the flag of the United States, which happened on June 14, 1777 by resolution of…

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Thanks to the 5-0 (May 2017)

Being a police officer can be a pretty thankless job. So our Bronco’s Helping Hands team set out to change that by visiting the Southampton County Sherriff’s Department to drop…

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Firehouse Breakfasts (April 2017)

For our April Bronco’s Helping Hands event, we wanted to give back to the people who give so much to so many. So we put together two teams and provided…

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Reading Dr. Seuss (March 2017)

Would you, could you read at school? Would you, could you if it was cool? Our March Bronco’s Helping Hands event took us to S.P. Morton Elementary School on March…

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Valentine’s Day (February 2017)

In February, our staff put together 200 bud vases with hot pink bows and hot pink roses to deliver to the staff and residents of East Pavilion in Franklin and…

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Helping Hands Gift Cards (January 2017)

In January, 37 of our staff members were given $10 gift cards to promote random acts of kindness in the community. Many of them then contributed their own money to…

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VISA Debit Card PIN Transactions

Our Visa® debit card now has a seamless activation process allowing you to activate your card and set your PIN at that time. In addition, if you’d like to change…

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“Know Before You Owe” Auto Loan Shopping Sheet

The Consumer Financial Protection Bureau released an “auto loan shopping sheet” to help consumers evaluate costs when shopping for an auto loan and a step-by-step guide entitled “Take Control of Your…

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“Grandparent” Scam

Many credit union members have been involved in a “grandparent scam” where the caller either claims to be a grandchild or the police that have the grandchild in custody. The…

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Update Your Online24 Account

You may have signed on to Online24 recently and had a prompt that asked you for a home email address or a phone number. Online 24 is currently updating member…

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Introducing Chip Technology for Bronco Visa Cards

Get big protection in a tiny chip. Bronco FCU Visa® Credit Cards now come with built-in EVM chip technology. This gives you greater fraud protection when you use your card at…

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Protect Yourself

With the world we live in today, it is very important for our members to be mindful of account information and check their accounts regularly for any discrepancies or concerns.…

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NCUA Warns Consumers about “National Credit Union” Phishing Scam

The National Credit Union Administration has received reports of an online phishing scam that uses a website with a logo and a design similar to the agency's own site in…

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Bronco joins statewide initiative to help Virginians protect and improve their credit

Most people know identity theft is a growing problem, but did you know a recent Federal Trade Commission study found that about 40 million consumers have mistakes on their credit…

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Important Notice about our Individual Retirement Accounts

If you’re considering rolling over your IRA assets to an existing or new IRA, you need to be aware of an upcoming change that will affect IRA rollovers.

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Fraudulent Bronco Cashier’s Checks Notice

**Fraudulent Bronco Cashier’s Checks Notice:** If you receive a letter from Northern Financial Company Group Inc. in Forest Park, Georgia, stating that you have won their promotional drawing, this is…

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ID Breaches at Local Businesses

A lot of members have been asking us about recent ID breaches at local businesses such as Community Health Systems (which includes Southampton Memorial and Southern Regional hospitals) and Farm…

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A reminder about passwords:

In light of all the news about password breaches we have all been reading about these days, it’s important to take the time to regularly change your account passwords and…

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Don’t Tax My Credit Union

Credit unions promote the economic well being of their members, especially those of modest means, through a system that is member-owned, volunteer-directed and not-for-profit. The credit union mission has always…

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